Refund and Cancellation Policy
​​At Romantic & Group Boat Tours, we strive to provide you with the best boating experience possible. Please read our refund and cancellation policy carefully before booking to ensure a smooth experience.
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1. Reservation Changes and Cancellations
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Cancellations made 7 or more days in advance: Full refund of the booking amount.
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Cancellations made between 3 and 6 days in advance: 50% refund of the booking amount.
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Cancellations made within 48 hours of the booking: No refund will be provided.
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Rescheduling: You may reschedule your booking without any additional fees if done 7 or more days in advance. Rescheduling requests made between 3 and 6 days in advance will incur a 20% rescheduling fee. No rescheduling is allowed within 48 hours of the booking.
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2. Weather-Related Cancellations
Your safety is our top priority. In the event of severe weather conditions, we reserve the right to cancel or reschedule your trip:
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Weather cancellations made by Romantic & Group Boat Tours: Full refund or option to reschedule at no additional charge.
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Weather cancellations made by the customer: Treated as a regular cancellation, following the same guidelines as above.
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3. No-Shows
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If you do not show up for your scheduled booking without prior notice, no refund will be issued.
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4. Refund Processing
Refunds will be processed within 7 business days of the cancellation request, using the original method of payment.
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5. Special Circumstances
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In case of emergencies or unforeseen events (e.g., serious illness or family emergency), we may consider refunds or rescheduling on a case-by-case basis. Documentation may be required.
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6. Contact Us
If you have any questions or need to request a cancellation or refund, please contact us at
or